The Student Affairs Office is responsible for the non-academic aspects of the student's university life. It is responsible for organizing student activities, providing support and guidance for establishing various types of clubs (social, cultural, artistic, and athletic), and guiding students in the psychological, social, and professional fields. Additionally, it manages scholarship programs that help students overcome issues related to tuition fees, and provides support for specific groups of applicants with special needs.

The office also works to provide support for graduating students and train them on the skills required in the job market.

Duties of the Student Affairs Office:

• Organizing student activities in various fields, such as holding cultural competitions, organizing seminars, lectures, and exhibitions, and screening meaningful films.
• Organizing workshops in various fields aimed at developing students' personal and professional skills.
• Providing guidance and support for the formation of various student clubs (social, cultural, athletic, and artistic) and following up on their work.
• Communicating with various departments in the university to coordinate and support student activities and create a supportive environment for them.
• Managing scholarship programs in terms of receiving applications, conducting interviews, and providing opinions on cases that require academic grants and assistance.
• Following up on services for students with special needs in terms of receiving applications and following up on established procedures.
• Implementing disciplinary procedures in terms of receiving complaint reports, documenting violations, and following up on procedures.
• Managing the student employment program in terms of receiving requests from offices and departments, announcing the need for student employment, and following up on related procedures.
• Attracting new students during the registration period and guiding them to the specializations they wish to register for.
• Organizing participation in university exhibitions and organizing open days at the university.
• Providing social and psychological counseling in terms of organizing targeted courses and seminars related to psychological and social fields, and participating in preparing psychological and social studies within the university environment.
• Providing career guidance and counseling in terms of helping students write their resumes professionally, training them on job interview skills, and ways to successfully pass them.
• Establishing relationships with employers in various sectors to provide training and employment opportunities in different fields for graduates.
• Supervising the work of the Alumni Club, inviting them to university events and activities it organizes, and organizing an annual day to strengthen communication between them.

Contact Information:

You can contact the office:

• In person during office hours (8:00 AM to 4:00 PM)
• By phone at the numbers: 01/456101-01/456102, extensions 410/411
• By email at: student.affairs@usal.edu.lb
• By WhatsApp: 03/169510

The Admissions and Registration Office serves as the student's gateway to the university's academic life. It acts as the link between the student and the faculty's academic administrative staff, where the student's enrollment process is documented. It is also the office from which the student obtains their graduation documents upon completing their studies.

The Responsibilities of the Registration Office:

The Registration Office handles various registration processes, such as enrollment in the university, registration for semester courses, course add/drop, credit transfer, and other operations that regulate the student's academic progress during their studies at the university. It is also responsible for maintaining the documents and records that document the student's academic journey.

The Registration Office is the primary point of contact for students seeking information about the university's academic system and the procedures involved.

You may be interested in knowing about:

• Registration procedures
• University credit transfer
• Technical Excellence Certificate transfer
• Transfer between programs
• Course add/drop during the semester
• Deferral of studies
• Re-enrollment (returning to the university after at least one semester without deferral)
• Requesting an appeal
• Make-up exams
• Obtaining a certificate

Contact Information:
To reach the Registration Office, you can:

• Visit the office in person during business hours (8:00 AM to 4:00 PM)
• Contact by phone at numbers: 01/456101-01/456102 (extensions: 130/133/191)
• Communicate via email at the address: registrar@usal.edu.lb

The Office of Development and Quality Assurance at the University is responsible for setting the University's policies and procedures that govern its operations, as well as ensuring their proper implementation. Its work is based on coordination and consultation with internal stakeholders in the academic, administrative, and financial departments.

Tasks of the Office of Development and Quality Assurance:

• Conducting the necessary research to prepare policy projects and monitor their potential legal implications and areas of impact on the various processes within the University.
• Formulating, reviewing, and updating policies, procedures, and guidance manuals as needed, and disseminating them through the approved channels.
• Monitoring the implementation challenges that employees in the various departments may face regarding compliance with systems and policies and the application of procedures, and proposing possible solutions.
• Conducting the necessary studies to develop job structures and providing recommendations in this regard.
• Preparing the job descriptions for all of the University's positions and reviewing them periodically.
• Contributing to enhancing the University's electronic systems in line with the policies and procedures in place.
• Providing guidance and assistance to the various departments regarding understanding policies and solving problems related to the implementation of procedures.

Contact Information:

You can contact the office by:
Phone at the numbers: 01/456103 - 01/456102 Extension EXT: 517/518
Email at the address: QA@usal.edu.lb

The role of the Human Resources Office is sensitive and influential in achieving the university's strategic objectives, as its focus and work are related to its human capital, which is the foundation for its progress and development. It is responsible for managing the processes that ensure providing a distinguished staff with the necessary competence and experience to achieve the university's strategic objectives.

Responsibilities of the Human Resources Office:

• Planning to determine the university's job requirements and managing the recruitment process.
• Preparing a database that includes all necessary information about all employees and updating it periodically for reference when needed.
• Conducting a survey of employees' training needs and preparing professional development plans.
• Coordinating with specialized entities to provide training programs, follow up on their organization, and monitor the impact of training and the extent of its benefits.
• Planning to implement the performance evaluation process and overseeing its implementation.
• Preparing seasonal and annual employment contracts and renewing them as needed.
• Ensuring the implementation of the salary, ranking, and incentive system.
• Issuing periodic reports on the extent of employees' commitment to the approved attendance schedules and following up on the commitment to implementing the applicable system.
• Organizing employees' annual leaves and ensuring they do not conflict with work requirements.
• Providing support and assistance to all university employees to ensure a positive environment that encourages productivity and excellence at work.

Contact Information:

You can contact the office by:
Phone: 01/456102 - 01/456103 extension (EXT): 501
Email: hr@usal.edu.lb

The Information Technology Office at the University aims to provide innovative and secure technological solutions to support the educational, administrative, and research operations. It is always available to provide technical support and assistance to the faculty, staff, and students of the University.

The Office is committed to keeping up with the latest technological developments in the field of information technology, in an effort to ensure quality services that can enhance the administrative and academic processes at the University, and transition them from the traditional (paper-based) to the electronic state by adopting modern technologies that are simple and easy to use.

Roles and Responsibilities of the Information Technology Office:

• Explore the application and operational problems related to information technology and work on resolving them.
• Regularly upgrade the software and operating systems.
• Provide technical support to employees in using computers, software, and other communication equipment.
• Train employees (as needed) on various information and communication technology applications.
• Create email accounts for new users.
• Secure the electronic and technological needs of the University departments, and provide technical support for all office-related applications and their operational requirements.
• Maintain a database of all the electronic devices used in the University.
• Monitor the periodic and preventive maintenance of the devices and supporting operating systems to ensure their effectiveness, and modify and update them to achieve the required efficiency.
• Oversee the equipment and tools related to electronic communication and server operations at the University.
• Troubleshoot internet and network issues and provide appropriate solutions.
• Verify the security of the University's systems and ensure they are not compromised, and develop all necessary precautions and alternative solutions in case of any emergency.
• Monitor and update the anti-virus and operating systems.
• Supervise the supply list and immediate maintenance operations for the networks.
• Technically organize the login and usage operations for the network and enabled systems according to the defined permissions for various job positions.

Contact Information:

You can reach the Office through:
Phone: 01/456103 – 01/456102, Extension: 101
Email: IT@usal.edu.lb

The Digital Media and Advertising Office is responsible for achieving the media objectives of the University through managing its digital media platforms, such as its website and social media accounts on LinkedIn, Facebook, Instagram, and others.

Duties of the Digital Media Office:

• Manage the university's social media accounts and website.
• Maintain high-quality university pages on social media and the website.
• Prepare digital projects to highlight the university's achievements and areas of excellence, or for other targeted objectives.
• Coordinate with all university units to publish news about the university's activities, events, and occasions on social media and the university website.
• Produce appropriate media content for social media pages and for radio and television (videos, ads, video reports, documentaries, etc.).
• Produce communication materials for all departments responsible for communicating with the university's internal and external audience.
• Prepare publications targeting potential students (digital and print communication materials related to student recruitment).
• Prepare informative newsletters, guides, posters, and graduation publications.
• Design, layout, and print invitations.

Contact Information:

You can contact the office by:
Phone: 01/456102 - 01/456103 extension EXT:507/508
Email: digital-media@usal.edu.lb

The Financial Office at the university comprises both the Accounting Office and the Treasury Office.

Accounting Office

The Accounting Office is responsible for implementing the university's financial policies and systems, ensuring accuracy and integrity in their execution, and ensuring the university's compliance with applicable laws. The office is the primary source of all financial information at the university, and it is responsible for providing effective financial reports to help senior management and the university's operational departments make sound decisions that contribute to achieving their objectives.

Treasury Office

The University Treasury Office is responsible for executing the financial procedures related to the student, such as collecting registration fees, credit hour costs, and financial obligations associated with studies, as well as following up on fee payments from students or sponsoring organizations. It also handles the university's payments and purchases.

Contact Information:

You can contact the office by:
Phone: 01/456103 - 01/456102 extension EXT:514/516
Email: accounting@usal.edu.lb

The Examinations Office at the university is responsible for managing and organizing midterm and final examinations for university students, and overseeing their proper conduct. It is responsible for maintaining the integrity and efficiency of the examinations.

Duties of the Examinations Office:

• Exam planning, including scheduling exam dates, determining exam halls, assigning student seating, and preparing invigilator schedules.
• Managing the logistical services for the examinations, and ensuring compliance with the applicable instructions and guidelines.
• Processing exam results and supervising their accurate recording, while maintaining confidentiality and data protection measures.
• Providing support and guidance to all participants in the process, and addressing any issues that arise.

Contact Information:

You can contact the office by:
Phone: 01/456102 - 01/456103 extension EXT:100
Email: Exam@usal.edu.lb

The Office of Logistical Services is responsible for managing a set of support services that contribute to the management of the university's non-academic activities. It provides logistical support to all university units, facilitating their performance of tasks and the achievement of their desired objectives.

The department is responsible for overseeing several service offices, such as Procurement, Warehouse Management, Cleaning Services, and the Cafeteria. It works on developing plans and programs that organize the work of employees within the logistical services, and ensures the proper functioning of these services.

Tasks of the Office of Logistical Services:

• Supervising the cleanliness of the university's facilities and premises, developing work programs to organize the work of cleaning staff, and overseeing their performance.
• Supervising the work of the Procurement Officer in terms of soliciting price quotes, securing the university's needs for tools and supplies, and monitoring price movements between institutions.
• Supervising the work of the Warehouse Keeper in terms of conducting entry, storage, and preservation operations for various supplies in the warehouse, organizing the warehouse records related to the entry and exit of supplies, following up on ensuring the availability of materials that are about to be depleted in the warehouse, and conducting the annual inventory process.
• Supervising the work of the Cafeteria in terms of food safety and the quality of the services provided, and working to develop and improve the services offered.

Contact Information

You can contact the office through:
Telephone numbers: 01/456102 - 01/456103, extension (EXT): 511
Email address: administrative.affairs@usal.edu.lb

The Maintenance Office is responsible for ensuring the safety of the university's buildings and maintaining the operation of its facilities through periodic maintenance, and overseeing the implementation of maintenance work related to them.

Tasks of the Maintenance Office:

• Identifying work that requires preventive maintenance.
• Addressing emergency breakdowns in various administrative and academic departments as quickly as possible.
• Overseeing maintenance work related to planted areas.
• Overseeing maintenance work related to buildings, playing fields, and parking lots.
• Overseeing maintenance work related to safety equipment, elevators, and the telephone switchboard.
• Overseeing expansion and creation

Contact Information

You can contact the office through:
Telephone numbers: 01/456102 - 01/456103, extension (EXT): 539
Email address: maintenance@usal.edu.lb

The office is responsible for preserving the security of the university's buildings and the safety of its properties, employees, and students.

Tasks of the University Security Office:

• Organizing guard duties and guard shift schedules.
• Ensuring the safety of the university's buildings and its internal and external facilities through regular inspection tours.
• Ensuring that there are no dangerous waste materials left behind by workers in maintenance workshop sites in the building.
• Monitoring the security team's compliance with regulations, laws, and instructions.
• Ensuring the availability of a replacement in case a guard has to leave their post.
• Supervising the safety of security equipment such as cameras and communication devices.
• Intervening to do what is necessary when there is a threat to the university.

Contact Information

You can contact the office through:
Telephone numbers: 01/456102 - 01/456103, extension (EXT) 518
Email address: Security@usal.edu.lb